# Speech Technology for AI Voice Agents

Source: https://speechmatics-website-git-preview-speechmatics.vercel.app/use-cases/ai-voice-agents

Power your voice AI agents with the Speechmatics API. Sub-second, speaker-aware speech-to-text in 56+ languages with 25% higher accuracy, custom dictionary, diarization, and flexible deployment.

## Build Voice Agents with the best ears in AI

Sub-second, speaker-aware speech-to-text across 56+ languages. Plug in fast with a flexible API and native integrations to power AI voice agents.

- [Try the API](https://portal.speechmatics.com/signup/)

- Pipecat
- Aduro Idea
- [LiveKit](https://www.speechmatics.com/company/articles-and-news/build-ai-agents-that-understand-who-said-what-livekit) — Enabling 100,000+ developers with leading speech recognition
- Biteberry
- Barometer
- Callers AI
- Vapi
- InterfaceAI
- Vodex
- NVidia Inception Program
- Zylinc
- Content Guru

## Smarter AI Voice Agents start with smarter listening

##### Give your agents a stronger foundation with 25% higher real-time accuracy

### Real-time demo — Understand every voice in real-time

Try it now

- **Accuracy that keeps up.** Live transcription under a second that holds in noise and overlap, across 56+ languages.
- **Lock in the details.** Addresses, names, alphanumerics, and domain terms with Custom Dictionary and entity formatting.
- **Track speakers live.** Advanced speaker diarization for who said what and when, enabling speaker-specific actions.
- [Try the API](https://portal.speechmatics.com/signup/)

### AI Agent demo — Agent stack ready

Try it now

- **Speak your users’ language.** [Global coverage](https://speechmatics-website-git-preview-speechmatics.vercel.app/languages) with robust accent and dialect handling.
- **Deploy on your terms.** Our cloud, your cloud, on-prem, or on-device, with [concurrency built in](https://speechmatics-website-git-preview-speechmatics.vercel.app/company/articles-and-news/how-we-built-real-time-concurrency-for-voice-ai-at-scale) for spikes.
- **Developer-first.** Simple APIs and SDKs for Python, JavaScript, and React. [Native integrations with LiveKit](https://speechmatics-website-git-preview-speechmatics.vercel.app/company/articles-and-news/build-ai-agents-that-understand-who-said-what-livekit), Pipecat, and Vapi. Connect to LLMs, chatbots, LangGraph agents, and MCP servers.
- [Try the API](https://portal.speechmatics.com/signup/)

- G2 HighPerformer Summer 2024
- G2 HighPerformer Fall 2024
- [G2 Highest Adoption Fall 2024](https://www.g2.com/products/speechmatics/reviews)
- G2 Fall 2025 best users
- [G2 HighPerfomer Spring 2025](https://www.g2.com/products/speechmatics/reviews)
- [G2 HighPerformer Winter 2025](https://www.g2.com/products/speechmatics/reviews)
- [G2 Most likely to recommend Winter 2025](https://www.g2.com/products/speechmatics/reviews)
- G2 Users Love Us

## What our customers are building with Speechmatics

### HealthTech — Voice-driven EHR updates

Automate patient intake and form-filling by capturing information through natural conversation—freeing up clinicians and improving data accuracy.

- [What is AI Medical Transcription?](https://www.speechmatics.com/company/articles-and-news/what-is-ai-medical-transcription-the-ultimate-guide-to-healthcare-speech)

### Contact Centers — Intelligent 24/7 support

Understand customer intent instantly to route calls to the right agent—or handle common queries autonomously, reducing wait times and delivering round-the-clock service.

- [Contact Center Solutions](https://speechmatics-website-git-preview-speechmatics.vercel.app/use-cases/contact-center-solutions)

### Finance & Insurance — Voice-powered admin automation

Accelerate claims processing and streamline back-office tasks with AI voice agents that gather details, validate responses, and trigger workflows—securely, at scale.

- [Try the API](https://docs.speechmatics.com/flow/getting-started)

### Restaurants & Drive-Thrus — Faster, error-free orders

Boost throughput and accuracy at the window with AI voice agents that take and confirm orders instantly, freeing staff to focus on food prep and service.

- [Try the API](https://docs.speechmatics.com/flow/getting-started)

## Resources for AI Voice Agents

### Voice Agents — Vapi and Speechmatics: Build agents that understand every voice

- [Vapi and Speechmatics build better agents](https://www.speechmatics.com/company/articles-and-news/vapi-and-speechmatics-build-agents-that-understand-every-voice)

Ship Voice AI agents that stay readable in real time, even in noisy, multi-speaker calls.

- Speechmatics — Editorial Team

### Voice Agents — Introducing real-time, speaker-aware Voice Agents with LiveKit + Speechmatics

- [Introducing real-time, speaker-aware Voice Agents with LiveKit + Speechmatics](https://www.speechmatics.com/company/articles-and-news/build-ai-agents-that-understand-who-said-what-livekit)

Speechmatics brings speaker diarization to LiveKit agents - enabling them to understand not just _what_ was said, but _who_ said it.

- Anthony Perera — Product Marketing Manager

### Voice Agents — Pipecat and Speechmatics: Building Voice Agents that know exactly ‘Who’ said ‘What’

- [Pipecat and Speechmatics: Building Voice Agents that know exactly 'Who' said 'What'](https://www.speechmatics.com/company/articles-and-news/pipecat-and-speechmatics-building-voice-agents-that-know-exactly-who-said-what)

Build smarter voice agents on Pipecat with Speechmatics speech-to-text, now with powerful speaker diarization for real-world, multi-speaker conversations.

- Speechmatics — Editorial Team

### AI Agent Builder — How to build a conversational agent in less time than Cupid’s arrow takes to strike

- [Eros blog](https://www.speechmatics.com/company/articles-and-news/how-to-build-a-conversational-agent-in-less-time-than-cupids-arrow-takes-to-strike)

What happens when you set out to build a fully functioning AI love guru with very little turnaround time?  Let's find out...

- Farah Gouda — Data Engineer

## **Voice Agents that listen. Smarter conversations that work.**

Try it now with up to **3,480 free minutes** per month.

- [Get started in the API](https://portal.speechmatics.com/signup/)
- [Talk to an expert](https://speechmatics-website-git-preview-speechmatics.vercel.app/speak-to-sales)
